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Application and Use
Have you ever placed an online order through the Starbucks app? Did you notice that an AI-powered chatbot takes your order? You can speak to it or type in your message. In such a case, the AI chatbot platform will help you when your order is expected to be ready and the total cost.
Read the full article: The best chatbots > https://shanebarker.com/blog/best-ai-chatbot/
Fact: At least 55% of established companies have either started making investments in artificial intelligence or are planning to do so by 2020. These investments can come in many forms, but one of the most effective is in using artificial intelligence to power chatbots.
Read the full article: https://freshdesk.com/customer-support/customer-satisfaction-ai-chatbots-blog/