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A chatbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent.
Designed to convincingly simulate the way a human would behave as a conversational partner, chatbot systems typically require continuous tuning and testing, and many in production remain unable to adequately converse or pass the industry standard Turing test.
Check out the following definitive guide to chatbots and AI: Chatbots: The Definitive Guide (2020) | Conversational AI Chatbot Platform (artificial-solutions.com)
A Turing Test is a method of inquiry in artificial intelligence (AI) for determining whether or not a computer is capable of thinking like a human being. The test is named after Alan Turing, the founder of the Turing Test and an English computer scientist, cryptanalyst, mathematician and theoretical biologist.
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